staleLegal Notice

We operate stale as an online gaming and sportsbook platform available only in jurisdictions where local law permits our services. This legal notice sets out the jurisdictional scope of stale, your responsibility to verify compliance with your own local law, and our commitment to transparent operation within applicable regulatory frameworks.

We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of stale comply with the laws of their own jurisdiction. We make no claim to be licensed, approved, or endorsed by any specific government or regulatory authority. Our operation of stale is subject to the legal status of online gaming in the regions we serve.

This page clarifies your legal standing when using stale, our data protection commitments, and how to contact us with legal inquiries. By accessing stale, you acknowledge that you have read and understood this notice.

Service Availability and Jurisdiction

stale is accessible from multiple jurisdictions, but we restrict access in countries and regions where online wagering is prohibited by law. We determine service availability based on your registered address at account opening and your IP address during use. If we detect that you are accessing stale from a restricted jurisdiction, we may suspend or terminate your account without notice or liability.

Our services on stale are available in supported regions across Southeast Asia, including players based in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other Indonesian cities where local law permits. We do not guarantee continuous availability in any jurisdiction; we reserve the right to withdraw services from any region at any time if legal or regulatory circumstances change.

Users are solely responsible for determining whether access to stale is lawful in their jurisdiction. We provide no legal advice regarding local gambling laws. If you are uncertain about the legality of stale in your location, we recommend consulting a local legal advisor before opening an account or depositing funds.

Account Eligibility and User Responsibility

To open an account on stale, you must be at least the legal age of majority in your jurisdiction. You must not be a resident of any jurisdiction where we are prohibited from offering our services. You must provide truthful information during account setup and verify your identity before making any withdrawal.

When you create an account on stale, you make several representations: that you are legally eligible to use our platform, that you are not accessing stale from a prohibited jurisdiction, that the information you provide is accurate and complete, and that you will comply with all applicable local laws regarding your use of stale. If any of these representations becomes false, you must immediately notify us and close your account.

We are not responsible for verifying local law compliance on your behalf. We undertake standard identity verification and anti-fraud checks during account setup and before withdrawal processing. However, you alone bear the legal responsibility for ensuring that your use of stale complies with your jurisdiction's laws. If you use stale in violation of local law, you do so at your own legal risk, and we are not liable for any legal consequences you may face.

Payment Processing and Compliance

We accept deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet (e-wallets) and mobile banking, local payment, online payment, e-wallet (bank virtual accounts). All payment processing on stale complies with anti-money-laundering standards, including transaction monitoring, identity verification, and suspicious-activity reporting. We may decline any deposit or withdrawal if we detect irregularities or suspect involvement in illegal activity.

We verify your payment method ownership during account setup and may request additional documentation before processing large withdrawals or repeated transactions. If your payment method is used without authorization, notify us immediately. We will investigate the incident, but we are not liable for unauthorized transactions that you fail to report promptly.

Data Protection and Privacy

We protect your personal data in accordance with industry-standard security practices. Your account information, payment details, and betting history are encrypted and stored securely. We do not sell or share your personal data with third parties except where required by law or necessary to operate stale (such as payment processors and identity verification providers).

Our data may be processed in jurisdictions outside your country of residence. By using stale, you consent to the international transfer and processing of your data. We apply consistent data protection standards regardless of server location. For full details on how we handle your data, please review our Privacy Policy.

Liability and Disclaimers

We operate stale on an "as-is" basis. We do not guarantee uninterrupted access, error-free functionality, or specific betting outcomes. We are not liable for technical failures, server outages, internet disruptions, or third-party service interruptions that may affect your ability to access stale or place bets.

We are not liable for any loss of funds, foregone winnings, or indirect damages arising from your use of stale, except where such liability cannot be excluded by law. We do not guarantee any specific odds, bonus amounts, or payout rates; all such terms are subject to change at our discretion.

By using stale, you acknowledge that betting involves financial risk. You are responsible for managing your own account, protecting your password, and ensuring that your use of stale complies with local law. We are not responsible for any legal, tax, or financial consequences of your betting activity.

Legal Inquiries and Support

If you have legal questions regarding stale, jurisdiction-specific concerns, or compliance inquiries, contact our legal team through your account dashboard. We respond to legal inquiries in English and Indonesian within five business days. For urgent matters, you may escalate your inquiry through our support team.

We reserve the right to update this Legal Notice at any time. Material changes will be notified via email or in-app notification. Your continued use of stale after an update constitutes acceptance of the revised notice. If you do not accept an update, you may close your account.

• stale is available only where local law permits
• You are responsible for verifying local law compliance
• We process all payments through verified channels and apply KYC standards
• Your data is protected in accordance with industry security standards
• Contact our legal team with jurisdiction or compliance questions